Completed a L2 Customer Service Practitioner apprenticeship and then progressed on to a L3 Team Leader apprenticeship.

“I would recommend looking into completing apprenticeships to other people in my workplace because you can learn so much from it while earning money at the same time, and it’s so rewarding for yourself, and it brings out talents in yourself that you might not know you had. I have become much more confident in dealing with customer needs, much better than I was before my apprenticeships.”